SAP CRM

SAP CRM offers numerous benefits. In order to successfully support an efficient implementation project, DSC provides a template with comprehensive functionality for utility companies and other industries. The DSC Template for SAP CRM 7.0 enables an IT landscape to be successively extended by individual CRM components in order to meet any actual requirements. It serves as an effective project accelerator and offers a fixed functionality at a fixed price.

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Unbundling in SAP for Utilities

Being SAP Special Expertise Partner with wide experience not only in SAP for Utilities environment, DSC intensely analyzed different unbundling scenarios in theory and practice. We already have successfully implemented many possible constellations from 2-contract-model to 2-system-solutions.

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SAP for Utilities (IS-U/CCS)

Being SAP Special Expertise Partner for Utilities, DSC offers comprehensive consulting services within the scope of SAP for Utilities implementation and support projects of which we have to date completed more than 100. Numerous follow-up projects also bear testimony to our capabilities. Our add-ons optimize your business processes.

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Interactive Voice Response

Together with Sikom Software GmbH, leading provider for automated voice applications, DSC realized the direct connection of voice controlled customer self services to SAP for Utilities.
This enables utility company's customers to access their SAP data at any time directly on the phone. They can interrogate special data, transmit information or modify existing agreements .

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SAP Energy Data Management (EDM)

Due to high integration of existing components in established business processes, an EDM project makes high demands on internal and external resources (e. g. concerning engagement, consulting quality, experience and exact scheduling) and so calls for an experienced partner.

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Web-based solutions for utilities

SAP NetWeaver, a highly integrative technology platform, offers high potential of development. Having already been developing and distributing numerous web-based solutions, based on SAP Web Application Server since 2002, DSC gained comprehensive expertise in SAP environment and wide experience with technologies contained in this platform.

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